Showing posts with label confidential client information. Show all posts
Showing posts with label confidential client information. Show all posts

Thursday, March 6, 2025

In the Game of Thrones, You Either Win Or You Die

 Yesterday, a unanimous Sixth Circuit affirmed a Columbus nursing home’s summary judgment on claims of retaliatory discharge on the grounds that the plaintiff employee had failed to produce evidence of pretext for each of the employer’s stated explanations for terminating her employment.   Bashaw v. Majestic Care of Whitehall LLC, No. 24-3292 (6th Cir. 3/5/25).  The Court found that the employer was justified to terminate her for secretly recording workplace conversations which included confidential patient information because it undermined workplace trust and created potential patient liability.  Further, she failed to prove that any similarly situated employee had comparably poor attendance.  Finally, she similarly failed to prove that it was pretextual to terminate her employment when she had told the HR Director that she was already looking for another job.   Accordingly, even if she proved a prima facie case of retaliatory discharge for engaging in protected activities in opposing allegedly illegal conduct towards employees and patients, her claims were dismissed because the employer articulated at least one non-discriminatory/retaliatory reason for terminating her employment which she failed to prove was mere pretext for illegal retaliation.

According to the Court’s opinion, the plaintiff was hired in November 2021 as the Director of Social Services and was terminated after four months.  In the last six weeks of her employment, she was late for the daily morning meeting 11 times and  missed 8.5 days without prior authorization.  She was unclear with Mt. Carmel hospital  on February 25 about whether the nursing home would take back a patient with significant psychological issues, which lead to threats of a government investigation.   She complained about patient care and on March 1 complained to the HR Director about the Executive Director’s insensitive, unprofessional and potentially discriminatory statements and actions towards staff and claimed that she was secretly taping workplace conversations in order to gather evidence.  (There is no indication that she was successful).  She also claimed that she and other directors were looking for another job and intended to resign if he was not replaced. 

In the meantime, the Executive Director had taken steps to clarify who had the authority to refuse a patient admission and had begun preparing a disciplinary action against the plaintiff concerning her attendance.   However, when he went to meet with her on March 1, she had already left work early, again without authorization.   The HR Director had already escalated the issue to the regional director, who began investigating the plaintiff’s concerns.  On March 2, the plaintiff had a heated confrontation with the Executive Director during the morning meeting about the patient and left the unfinished meeting and work, again without authorization.  The Executive Director then involved the VP of HR, who joined the existing investigation.  When the plaintiff was interviewed, she again indicated that she had been secretly recording workplace conversations in attempting to get evidence against the Executive Director.  The investigation failed to substantiate her allegations and she was fired a week later.  Litigation ensued and the employer was granted summary judgment on all claims.

The Court of Appeals held that she had to prove that all of the employer’s stated reasons for terminating her employment were pretextual in order to survive summary judgment.  Although it agreed that there were factual disputes about the misunderstanding with Mt. Carmel, it concluded that she failed to prove that employer lacked a basis for terminating her for (1) secretly recording workplace conversations that included confidential patient information; (2) poor attendance and (3) seeking another job with the intention to resign because she did not want to return to work.

Even if courts find some reasons pretextual, if “at least one other is not, the defendant employer is still entitled to summary judgment.”  . . . .  In other words, if the employer proffers a single independent nondiscriminatory reason for its conduct, that can defeat a retaliation claim.

The Court rejected her argument that she could not be legally fired for secretly recording workplace conversations because it was not illegal and the employer had not prohibited it in any policy.   The HR VP found this to undermine trust in the workplace and created a risk of liability to employer because each of the three recordings made included confidential patient information.  “But the lack of an official policy or law prohibiting the behavior does not itself demonstrate pretext  . . . And an employer may terminate an employee whose actions undermine the employer’s trust.”  In addition, employers “may terminate an employee for creating legal risk for the company,” which included potential exposure of protected health information without the patient’s informed consent.

The Court also rejected her argument that he attendance could not have motivated her termination because on March 1, the Executive Director only intended to warn her.  However, the also walked out early on March 1 and 2.  Further, she failed to produce evidence that any similarly situated employees had comparatively poor attendance.    She had to do more than identify a comparable co-worker.   Moreover, it was not the Executive Director’s decision to terminate her; it was the HR VP’s decision and she was not required to follow his recommendation of disciplinary action.

Finally, the Court agreed that the employer had shown an honest belief that the plaintiff did not want to return to work based on her comments to the HR Director about seeking another job and her statements to the VP that she did not feel comfortable working in the building because it was a toxic environment and she felt gaslighted.   It was apparently irrelevant that she also told the VP (on a recorded call) that she loved her job and the residents.

NOTICE: This summary is designed merely to inform and alert you of recent legal developments. It does not constitute legal advice and does not apply to any particular situation because different facts could lead to different results. Information here can change or be amended without notice. Readers should not act upon this information without legal advice. If you have any questions about anything you have read, you should consult with or retain an employment attorney.

Friday, March 6, 2009

Franklin County Court of Appeals Affirms Removal of Civil Service Employee Because of Misuse of Employer’s Laptop Computer.

Last month, the Franklin County Court of Appeals affirmed the removal (i.e., termination) of a civil service employee on account of, among other things, failing to sufficiently protect sensitive information on his laptop computer, and failing to cooperate truthfully with the internal investigation. Long v. Ohio Dept. of Job & Family Servs., 2009-Ohio-643. However, the SPBR agreed that the employee had not violated policy by downloading AOL software in order to access his personal email or abused his telephone privileges by making personal telephone calls.

According to the court’s opinion, the employee was an audit manager and was issued a desktop and laptop computer in order to perform his duties. His “position and job responsibilities exposed him to sensitive client-based information related to Medicaid services, including Medicaid recipients' names and Social Security numbers, as well as dates and types of services provided. This information could be accessed via [his] desktop and laptap computers. All employees, including [him], were required to abide by [the employer’s] written work policies, including, as pertinent here, the ‘Standards of Employee Conduct,’ the ‘Computer and Information Systems Usage Policy,’ and the ‘Telephone Usage Policy.’” After the Ohio Inspector General received a complaint that the employee was engaged in fraud, an internal investigation was conducted. When questioned, the employee admitted “that he often permitted his staff to borrow his laptop computer while conducting field audits; however, he did not keep a written record showing to whom he loaned it. At the time of the interview, he was unsure if he had the laptop or if he had loaned it to a staff member.”

In examining the employee’s laptop, it was discovered that he had downloaded personal software onto the computer in order to access his personal email account and that pornography had been viewed. The employee also admitted that his cousin “used his laptop without his permission in early spring 2002; when he realized it was missing, he told [his cousin] to return it. He admitted that he had not properly secured the laptop, even though he suspected [his cousin] may have utilized his AOL account to send pornographic e-mails to women. [The employee] also acknowledged that he made personal long distance and local calls from his office telephone and failed to reimburse the state for those calls.” The cousin corroborated this explanation, although he contended that he sometimes had permission and did not know that the laptop computer was not the employee’s personal property. In reviewing the employee’s desktop computer, it was discovered that “e-mails with attachments containing pornographic photographs had been sent to and opened from the desktop and that at least one pornographic website had been accessed.”

The employer’s “standards of employee conduct and computer usage policies prohibited the downloading or viewing of non-work-related material, including pornographic websites, on state-issued computers.” The employee also argued that “unauthorized downloading of AOL software onto his laptop computer violated [the employer’s] computer usage policy. . . . . [which] prohibited use of computers by persons not employed by [the employer] and mandated that employees secure their computers to prohibit access by nonemployees.” In addition, the employer argued that the employee’s “personal local and long distance telephone calls from his office phone violated [the employer’s] telephone usage policy.”

The Administrative Law Judge did not agree that the employee violated the employer’s policy by downloading AOL software, accessing his personal email or making personal telephone calls. However, the ALJ agreed that the employee should be removed from his state civil service job because, among other things, he violated the employer’s policies in being evasive and providing implausible explanations during the employer’s internal investigation, in permitting and/or causing pornographic websites and other non-work related documents to be accessed on his laptop and desktop computer, in failing to take necessary precautions to prevent his laptop from being used by non-government employees when the laptop contained sensitive client information and was misused by his cousin in accessing and sending pornography, and in violating R.C. 124.34, as he engaged in dishonest and immoral conduct and neglected his duty by engaging in questionable financial dealings, being dishonest during the investigation, and engaging in the conduct described above.

The Court rejected the employee’s arguments that he was treated more harshly than similarly situated employees: “The issue of whether employees are similarly situated sufficiently to merit consideration as evidence of disparate treatment is for the trier of fact, i.e., the SPBR . . . Although the SPBR has discretion to consider evidence of disparate treatment in evaluating the appropriateness of discipline, the Ohio Administrative Code does not mandate absolute uniformity of discipline. 'An employee's discipline must stand or fall on its own merits.' " In any event, one of the allegedly comparable employees was not similarly situated because he was a non-supervisory bargaining unit employee who reported to a different supervisor, and not an exempt manager of ten people. In addition, that employee committed different rule infractions. The only other arguably comparable employee engaged in very different conduct by sending a single email falsely complaining about a subordinate.

Insomniacs can read the full court opinion at http://www.sconet.state.oh.us/rod/docs/pdf/10/2009/2009-ohio-643.pdf.

NOTICE: This summary is designed merely to inform and alert you of recent legal developments. It does not constitute legal advice and does not apply to any particular situation because different facts could lead to different results. Readers should not act upon this information without legal advice. If you have any questions about anything you have read, you should consult with an attorney.