Tuesday, March 29, 2022

Franklin County Court Affirms Claim of Denial of Reasonable Accommodation and Constructive Discharge

 Last month, the Franklin County Court of Appeals affirmed a trial court judgment in favor of a plaintiff who alleged disability discrimination and failure to accommodate.  Coomer v. Opportunities for Ohioans with Disabilities, 2022-Ohio-387.    The plaintiff had requested to return to her former work schedule in order to control her late afternoon anxiety.  Although the employer conceded that this was not a burdensome request, it denied it on the grounds that it was unpersuaded that the schedule change was necessary prior to exploring alternatives and because of her recent inadequate productivity.   The trial and appellate courts found that changing her work schedule was necessary to control her anxiety and that the employer had constructively discharged her by denying the accommodation.

According to the Court’s opinion, the plaintiff suffered from an anxiety disorder, but worked successfully for approximately seven years before requesting to delay her work schedule by an hour due to childcare obligations.  However, her anxiety worsened in the afternoons, slowing her productivity, so she took FMLA leave and requested to return to her former work schedule so that she could finish by 3:30.  While her supervisor approved the request, his manager denied it due to her recent performance issues.  The employer’s “core” work hours were 8 to 5, but management had discretion to change shifts by an hour earlier or later.   The following month, the plaintiff submitted a supportive note from her nurse and her physician answered the questions of the employer’s ADA coordinator.  The Coordinator and the Assistant HR Director denied the plaintiff’s request to return to her former schedule so that she could finish an hour earlier on the grounds that the information provided did not demonstrate a need to leave work earlier. While there was no dispute that she had a disability, leaving early was not deemed necessary and other actions were suggested to lessen her anxiety.  While these alternatives were discussed with (and rejected by) the plaintiff, no alternatives were submitted to her physician.    She ultimately received STD and then LTD. 

The employer argued that the plaintiff was responsible for a breakdown in the interactive process by refusing to discuss or explore the proposed alternatives – changing her lunchtime or listening to music --  with her physician or providing additional evidence.  The trial court “implicitly” rejected this argument by finding that the plaintiff was incapable of working past 3:30 p.m., making her proposed accommodation necessary.   Without acknowledging the weight of authority that an employee is only entitled to a necessary accommodation, not necessarily a preferred accommodation, the court of appeals concluded that “further discussions between Coomer and OOD concerning the request reasonably could be viewed as either unnecessary or futile after the denial.”

The court also rejected the employer’s argument that it had not constructively discharge her. Contending that only a “complete failure” to accommodate or offer reasonable alternatives can constitute a constructive discharge, the employer asserted that it was still engaging in the interactive process when the plaintiff left work, but the court found that the plaintiff could still prove a constructive discharge from the denial of a necessary accommodation.

The court also rejected the employer’s argument that the verdict was against the manifest weight of the evidence.  The employer offered no expert testimony to refute the plaintiff’s physician about her need to leave work at 3:30 (without utilizing FMLA leave) or her ability to return to a full-time schedule if accommodated.   The Court found it irrelevant that the plaintiff conceded that she was capable of working past 3:30 on some days because she typically became too anxious to work productively after 3:30.   The Court also refused to discredit the treating professionals opinions merely because they relied on the plaintiff’s self-reporting of symptoms.

NOTICE: This summary is designed merely to inform and alert you of recent legal developments. It does not constitute legal advice and does not apply to any particular situation because different facts could lead to different results. Information here can change or be amended without notice. Readers should not act upon this information without legal advice. If you have any questions about anything you have read, you should consult with or retain an employment attorney.